上梁不正下梁歪

My family is in the school transportation business and having being in this business for 20 years, cos I started helping out since 10++ years old! Haha! Not exaggerating, last time I used to help out in registration and sometimes double up as bus attendant in my secondary school uniform.

I am glad I have a job of my own and need not do this business, else easily puke blood and high blood pressure. I am part time helping out by answering phone call of English speaking parents and stuff. Lately I m dealing with this parents who I think it will be a dis credit if I do not give her an award of most unreasonable person and super complain queen.

Anyone in the service industry will agree with me that the last thing u want to hear is " I m going to complain about u!" but this line is becoming 家常便饭 over the years. I dun understand, as one become more educated, does one also lose our common sense and our sense of reasonable?

Let me do a comparison of parents from 15 years ago and now. Back then parents are less educated, but they understand why the big bus cannot u-turn on a 2 lane and thus they have to walk a bit or cross the road. Now parents are educated and they throw $ at you literally to ask u make a u-turn so that they kid who has legs need not walk. They would say things like "I pay u a bit more!" or " I dun understand why my car can u-turn and ur bus cannot!" In my mind, I m scolding u an asshole, ur car how long and my bus how long!

Back then parents understand that by clustering (which mean having to walk a bit) would cut down traveling time so that the last one can reach home early. Now? They dun really care as long as their precious kid dun need to walk and they r not the last to return home.

Recently I even have parents who insisted on a pick up point despite I already told him not possible. The reason he gave is cos his wife is with an infant and he wants the daughter to alight at a place where the wife can sit down and wait or in shelter! Uncle! How about u bao taxi lar... And when I pick up his call at the 3rd missed call within 5 minute he say I m not responding and what if he has urgent matter. I shoot him back immediately. Uncle I also need to bath shit rite! I can't be carrying my phone 24 by 7!

Oh I haven cover the most unreasonable auntie. Just finish a phone call with her that spark me to write this... Her daughter of 12 years old has extra classes after school and she insisted we send her back in the evening with the lower primary on every Friday, which we are no obligated because her daughter is in the morning session which mean the regular time is morning and returning trip in the afternoon. When I explained that my evening bus is full she rebuts why I can't squeeze the kids. I told her if the kid from Monday to Thursday has a seat to their own and Friday have to squeeze, I would sure receive complain from the afternoon session. She reasoned that the parents from the lower primary should be understanding. I replied her "Auntie, if now your girl is in the lower primary I am sure u would not be understanding as well."

Then she raised an old issue where she said her girl is being made to sit on the staircase. I told her, when your kid of 12 years old wants to have fun and fool around there is no way we can stop her. We cannot scold nor say a word else u will complain to school say we scold her, u as parents should help us by telling your girl that she should just sit down on the proper chair and stop playing in the bus.

Through these years of helping with the family business there is definitely a reason why the business shrink and no interest to expand cos olden days uncle like my uneducated father would not be able to manage these modern unreasonable parents. Last time is 讲道理，now is 讲zhua Li ($) pay master the biggest no need reason.

There was once we even have to make a police report... quite "kuang zhang"... The whole incident started whereby the kid did not pay the bus fare for a couple of months, despite constant reminder (verbally). The father of the child would call and say we should not ask remind the kid to tell her parents to make the payment, cause will cause her to throw face. The hype of the case was when one fine day the father of the child step up the bus and refuse to get down despite the driver is rushing for them to send the kids to school. He started scolding the driver like why he has to chase for payment and calling the driver "ah long". Then when the driver ask him to get out of the bus, he is angry and called up the school to complain.

The matter blow big and idiot man expect the driver to apologies for asking him to get out of the bus. Of course, my father who is the driver refuse to apologies and was fuming hot for being labelled as "ah long". The best thing about education and Google. Immediately you can find out about your rights,... I goggled and found out that I should make a police report, take the report and when necessary, that can be use as a basis to sue the idiot uncle.

So, in order to protect our rights, we made a police report that the idiot man "人生攻击" and as a "creative" modern super complain Singaporean who like to draw a big picture, I told the police, "Ah Long" is illegal in Singapore, and we did not do any illegal stuff, they owe us payment, we chase for it is through legal means. We even draw the picture that the uncle(idiot man) come up to my bus so fierce and "WHAT IF" he beat me? 

Why I bold "what if"? cos I learn this through my years of experience dealing with parents. They like to use "what if" this and that... even when things haven happen, they would say "what if" and we should not take "for granted".... All these.... valuable words that I used to shoot parents back... There was one case whereby the kids almost fall down because she wasnt holding to the bar when alighting... She din fall down, she ALMOST... the next thing, the father called, and say we should make the kid stand up only when the bus come to a complete stop (uncle your girl is a normal kid who like to rush for alighting, fighting with the friends). Then he made this line which I always remember. (we should not take safety for granted).... which I have used this line to shoot back ample of cases... hahahhaha

I have tons of stories like this... I guess the main reason for unreasonable children these days often lies with the unreasonable parents. As a parents myself I understand we have the kids best interest at heart but let's not do it till we lost our basic moral and sense of reasoning.

If a 2 years old already know how to tell lies and to bully a nice teacher in school I dun see why a primary school student would not tell lies and bully teachers or the service provider like school bus uncle/auntie. Yes, why I say a 2 years old, because I can tell when Charlotte tell a lie (in order to get to eat something or go out and play) and when she choose to bully a nice teacher in the process of toilet training.